SHIPPING & RETURNS
SHIPPING POLICY
At NOREVANE, we work with trusted suppliers in the United States to ship your orders directly to you.
Orders are typically processed within 1–3 business days. Shipping times may vary depending on the destination, shipping method, and carrier. Once your order has been shipped, you will receive tracking information when available.
Please note that shipping delays may occasionally occur due to carrier issues, holidays, weather, or other circumstances beyond our control.
RETURN & EXCHANGE POLICY
At NOREVANE, we want you to have a safe and satisfying shopping experience. If you need to return or exchange an item, please contact us within the applicable period after receiving your order.
Products must be unused, preferably in their original packaging, and include all accessories and items received. Returned products may be inspected before the return or exchange is approved.
If you receive a damaged, defective, or incorrect item, please contact our customer service team for assistance.
To request a return or exchange, please contact us through our customer service channel.